Live Chat Support in Shared Hosting
As part of the support services that we provide for all of our Linux shared packages, we now have live chat support which is online every day, even on holidays. You will be able to contact us regardless of whether you already have an account or not, considering that we can support you with pretty much anything, ranging from providing you with general info on our services in case you are not our client yet and you're thinking about acquiring one of the packages, to assisting you with installing an email account in an e-mail client. Some problems are more complex and time-consuming, which means that you'll need to use the ticketing system that is integrated in our Hepsia web hosting Control Panel, but we can save you time and assist you in real time on our live chat for quite a few things.
Live Chat Support in Semi-dedicated Hosting
The live chat support service that we offer is available every day, even on holidays and weekends. It's one of the best ways to find out more information about our Linux semi-dedicated packages if you do not have an account yet or to get some problem resolved if you are a client and our support representatives will help you instantly no matter what time of the day you join the chat. In case you are hesitating which plan is more suitable for your sites, in case you need a piece of advice whether you should order a particular upgrade and how to order it or if you experience difficulties setting up an e-mail account on your PC, you'll be able to contact us and we'll provide you with the needed information promptly. The live chat is online even after our telephone lines go off for the day, which means that if you have an account with us, you can rest assured that you'll always find quick assistance with any kind of question or problem that pops up.