If you’ve never had a web hosting account or you’re changing companies and the new one uses an account administration tool that you haven’t seen so far, you may get baffled about how to do a given task in your account or on your desktop computer. Because of this, some hosting companies have compiled a knowledge base, which lists the most common queries and difficulties associated with the specific platform they use, instead of including only general info. This type of knowledge base will allow you to find the right information quickly and effortlessly, so you won’t need to waste loads of time and energy on things that might require something as elementary as pushing a button or ticking a tick box. Thus, not only can you get stuff done, but you can also discover a ton of new and beneficial facts, both about the way you can administer your account and about the way the web hosting service functions as a whole.

Extensive Online Documentation in Shared Hosting

All Linux shared packages that we’re offering include an extensive knowledge base where you can find everything you need to know in regards to your web hosting account. Irrespective of whether you’re intending to create a brand-new database, to redirect a domain name by means of an .htaccess file or to set up an e-mail address on your PC or cellular phone, you can just check our step-by-step help articles and all the info that you require will be there. When you visit a specific section of the Hepsia Control Panel, you can see articles that are relevant to the functions that can be accessed through it. If you want to see the whole archive of articles and get acquainted with all the features that Hepsia offers, or simply to read general info about the web hosting service, you can examine the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve done our utmost best to encompass any difficulty that you might possibly experience, but in case you do not find the info that you need, you can always touch base with us, as our client service staff members are available 24-7.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated packages come with elaborate online documentation where you will find info on all the functions that our created-developed Hepsia Control Panel comes with, in addition to solutions to various questions and issues that you might face. All user manuals include thorough specifications, which implies that you won’t need to worry about overlooking something in case you’re planning to export a MySQL database, for example. The troubleshooting articles cover a variety of different feasible causes of specific problems and the solution for each one of them, so if you’re unable to send email messages even though you have the correct SMTP settings, for example, you can quickly see what the reason for this might be and repair the issue with a couple of clicks in your mail client. As Hepsia has quite a lot of features, you will be able to find relevant articles in each and every section. If you would like to look through all help articles, you can use the Help menu, which is located in the top right corner of the page.