Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client help crew is trained to promptly deal with all of our Linux shared packages users’ issues and guidance demands. Through our ticket system, it will be possible to supply your issue and a support crew member is going to go back to you within max 1 hour. In fact, practice has shown us that the usual answer period is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • You’ll be able to write to us 24x7x365 with any issue you possibly have regarding EXPRESShostings’s offerings. We’ve qualified professionals working most of the time to give you support any time necessary. You may use the ticketing system or send us a message whenever you want, or you can grab the phone or make use of the online chat within business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • EXPRESShostings’s Control Panel provides a detailed practical knowledge base that is built–into all areas. In each area, you’ll find a Help press button that will load for you a group of step–by–step tutorials on how to utilize a selected feature or complete a specific action. In addition, we have crafted guide online videos so that you could get a better idea of the Control Panel’s interface.