A 99.9% Server Uptime
The main advantage of creating your own shared hosting platform is that you don’t have to worry about compatibility issues – you design a specific set of software applications in such a way as to work with a defined set of hardware components. The final result is something a whole lot more solid and dependable, as there are fewer possible risks of failure. We’ve built our cloud hosting platform atop proven hardware elements along with a significantly customized version of Security–Enhanced Linux in an attempt to create an absolutely risk–free environment for your own personal websites.
This is the reason why, with all our Linux shared packages packages we offer you a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.
A 99.9% Network Uptime
When you build your own cloud hosting platform, it’s important that you also set up your own network infrastructure. That is why we set up a custom–configured internal network in each one of our datacenter facilities. Based on first–class Juniper routers and switches, our internal network allows for exceptionally fast data transmission speeds and is also completely redundant.
Hence, you will enjoy a 99.9% network uptime in our USA data center, in our UK data center, in our data center Finland, in our Eastern Europe data center and in our Australian data center, no matter which hosting package you have chosen.
A 30–Day Money–Back Guarantee
Just like with any other service, when it is your cash at risk, you cannot feel truly secure. For this reason, with each of our cloud hosting packages we offer a 30–day money–back guarantee. In case you don’t feel content with our hosting service or in case you have to get a bit more powerful web hosting solution, such as a Linux VPS packages or even a Linux dedicated servers hosting packages – we will give you a full refund, with no secret fees or reimbursement charges.
24/7 Technical Support
We’ve conscientiously picked each single member of our 24x7 support department to ensure that we can provide the best tech support you can get. Each one of our tech support engineers has lots of years of experience working with hosting accounts behind his back, therefore they know very well what they are doing. Plus, they’re available 24–7 – you will be able to get in touch with them at any moment and they’ll respond back to you as soon as possible.
Their average response time is below twenty minutes, whereas with other hosting suppliers you are forced to wait around for days. And we offer you a 1–hour response time guarantee. Irrespective of what happens, your queries will be replied to in less than one hour.